Privacy policy

Privacy Policy

Last updated: 11 June, 2026

Crazy DTF operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Crazy DTF is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us through CrazyDTF.com. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include anonymous or de-identified information that cannot reasonably identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details: including your name, billing address, shipping address, phone number, and email address.
  • Financial information: including payment card information, payment confirmation, transaction details, form of payment, and other payment-related details.
  • Account information: including your username, password, security questions, preferences, and settings.
  • Transaction information: including the products you view, add to your cart, purchase, return, exchange, cancel, or otherwise interact with.
  • Communications with us: including information you provide when contacting customer support or sending an inquiry.
  • Device information: including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information: including information about how and when you interact with, access, or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, upload artwork, contact us, or otherwise provide information to us.
  • Automatically through the Services when you visit CrazyDTF.com, including through cookies and similar technologies.
  • From service providers that help us operate our website, process payments, fulfill orders, provide analytics, ship products, or support customer service.
  • From partners or third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with Crazy DTF, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide the Services, process payments, fulfill DTF transfer orders, arrange shipping, manage your account, remember your preferences, provide customer support, process returns or replacements where applicable, and create a customized shopping experience. This may include using your information to improve CrazyDTF.com, recommend relevant products, and enhance the overall customer experience.

Order Fulfillment and Custom Production

Because Crazy DTF sells custom-made DTF transfers, we may process information related to your uploaded artwork, order details, selected sizes, production preferences, shipping address, and order notes in order to print and ship your order accurately.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending promotional emails, text messages, offers, abandoned cart reminders, product updates, and online advertisements. These communications may be based on your previous purchases, items added to your cart, browsing activity, or other interactions with the Services.

Security and Fraud Prevention

We use your personal information to authenticate accounts, provide a secure shopping and payment experience, detect or investigate fraud, prevent illegal or unsafe activity, protect our rights, and secure the Services. You are responsible for keeping your account credentials safe and should not share your username, password, or access details with anyone else.

Communicating with You

We use your personal information to respond to questions, provide customer support, send order updates, communicate about production or shipping issues, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable laws, respond to valid legal requests, participate in legal proceedings, enforce our terms and policies, investigate violations, or protect the rights, property, and safety of Crazy DTF, our customers, or others.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:

  • With Shopify, vendors, and service providers who perform services on our behalf, such as payment processing, website hosting, IT services, analytics, customer support, fulfillment, shipping, and cloud storage.
  • With business and marketing partners that help us provide marketing services and advertise our products.
  • When you direct, request, or consent to disclosure, such as when using social media widgets, login integrations, shipping services, or other third-party features.
  • With affiliates or entities within our corporate group.
  • In connection with a business transaction, such as a merger, acquisition, sale of assets, financing, bankruptcy, or similar event.
  • To comply with legal obligations, respond to subpoenas, search warrants, court orders, or similar requests, enforce our policies, or protect the Services, our rights, and the rights of others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide, support, protect, and improve the Services. Information you submit to CrazyDTF.com may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

To help protect, grow, and improve our business, we may use Shopify features that incorporate data from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify may be responsible for certain processing of your personal information, including responding to certain privacy rights requests.

To learn more about how Shopify uses personal information and any rights you may have, you can visit Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by Crazy DTF, you should review their privacy policies, security practices, and terms of service.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms. Information you provide on public or semi-public platforms, including third-party social media platforms, may be viewable by other users without limitation.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so we may request deletion of that information where required by law.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms are defined under applicable law.

Security and Retention of Your Information

We take reasonable measures to help protect your personal information. However, no security method is perfect or impenetrable, and we cannot guarantee absolute security. Information transmitted to us may not be secure while in transit, so we recommend that you do not send sensitive or confidential information through unsecured channels.

How long we retain your personal information depends on different factors, including whether we need the information to maintain your account, provide the Services, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, or support business operations.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances. In some cases, we may decline a request as permitted by law.

  • Right to Access / Know: You may have the right to request access to the personal information we hold about you.
  • Right to Delete: You may have the right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have the right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have the right to receive a copy of personal information we hold about you and request that we transfer it to a third party, subject to applicable exceptions.
  • Right to Opt Out of Sale, Sharing, or Targeted Advertising: Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information or processing for targeted advertising.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we may treat this as a request to opt out for the device and browser you use to visit the website. Other than Global Privacy Control where required, we do not recognize all "Do Not Track" signals sent from browsers or devices.

Managing Communication Preferences

We may send you promotional emails or messages. You may opt out of promotional emails at any time by using the unsubscribe link included in those emails. If you opt out, we may still send non-promotional messages related to your account, order, shipment, customer support inquiry, or other transaction.

Additional Rights for UK and EEA Residents

If you reside in the United Kingdom or European Economic Area, and subject to exceptions and limitations under applicable law, you may also have the following rights:

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict processing of personal information for certain purposes.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.

You may exercise privacy rights where indicated on the Services or by contacting us using the contact details below. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request. Where permitted by law, you may designate an authorized agent to make a request on your behalf, but we may require proof of authorization and identity verification.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country where you live. If we transfer personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent mechanisms issued by the relevant competent authority, unless the destination country has been determined to provide an adequate level of protection.

Cookies and Tracking Technologies

Crazy DTF and our service providers may use cookies, pixels, tags, and similar technologies to operate the Services, remember your preferences, analyze website traffic, improve performance, personalize your shopping experience, and support advertising or marketing activities.

You may be able to manage cookies through your browser settings or other tools made available on the Services. Please note that disabling certain cookies may affect website functionality and your shopping experience.

Microsoft Clarity and Behavioral Analytics

We use Microsoft Clarity, a web analytics tool provided by Microsoft Corporation, to better understand how users interact with CrazyDTF.com and to improve our Services.

Microsoft Clarity may collect and process data such as:

  • Mouse movements, clicks, and scrolling behavior
  • Session recordings of user interactions
  • Device and browser information
  • Pages visited, time spent on pages, and navigation paths
  • IP address, anonymized where required

This information helps us identify usability issues, improve website performance, optimize user experience, and improve our Services.

Session recordings may capture user interactions with the website, but we take measures to avoid collecting sensitive personal information such as payment details or form inputs where possible.

Microsoft Clarity uses cookies and similar technologies to collect this data. Data collected may be transferred to and stored on servers located outside your country. For more information about how Microsoft processes data, please review the Microsoft Privacy Statement.

If you are located in certain regions, such as the European Economic Area or California, you may have the right to opt out of certain tracking technologies used for analytics and behavioral tracking.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on CrazyDTF.com, update the "Last updated" date, and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices, this Privacy Policy, or if you would like to exercise any rights available to you, please contact us at info@crazydtf.com.

For the purpose of applicable data protection laws, Crazy DTF is the data controller of your personal information.

Business Address: 30 N Gould St, Sheridan, WY, United States